Customer Stories

BBVA

"Traditionally, one of the biggest challenges of authentication systems has been to balance security with user experience. Due to the FIDO standard, we are confident that both elements work together seamlessly to provide customers with the highest security standards, along with a transparent and agile user experience."

- Juan Francisco Losa, Global Technology & Information Security Officer.

 
Nok Nok partnered with banking leader, BBVA to improve the security and user experience of the bank's mobile banking services through state-of-the-art biometric capabilities.

Read the press release

Coverage in American Banker

Coverage in Planet Biometrics

Gallagher

“Nok Nok's state-of-the-art, standards-based platform will deliver a tremendous user experience,”

- Steve Bell, Chief Technology Officer at Gallagher

When a horse called Joe took too much of a liking to using a car as a scratching post, owner Bill Gallagher Sr. cunning electrical circuit that delivered a shock whenever the horse rocked the vehicle, and in doing so created a company.  Today, with passwordless authentication from Nok Nok, Gallagher is leading the IoT industry with innovative solutions that work in your office and in the outback.

Coverage in Biometric Update

Coverage in Mobile ID World

Coverage in Planet Biometrics

Intuit

"The implementation of FIDO in our apps like Turbo Tax Mobile was phenomenal. Investing in a framework that allows us to innovate, reduce friction and add more factors over time was the right path for Intuit."

- Marcio Mello, Head of Product Management – Identity & Profile Platform

Intuit has delivered passwordless authentication across mobile applications and devices using Nok Nok's S3 Suite. The results have reduced customer friction in their Intuit application experience.

Read the Intuit case study by The FIDO Alliance

See the Intuit Presentation Deck by The FIDO Alliance

Watch the FIDO Alliance Webinar: The Right Mix Intuit’s Journey with FIDO Authentication

Watch Marcio Mello discuss Intuit's Nok Nok implementation at Identiverse 2019:

Liechtenstein

"For our customers, we only use the most secure products on the market that meet their requirements. Nok Nok perfectly aligns within our product portfolio and we are proud of the very trusted partnership."

- Lukas Praml, CEO of YOUNIQX.

YOUNIQX Identity AG, the award-winning subsidiary of the Austrian State Printing House (OeSD) and Nok Nok partnered to deliver a electronic identity system (eID) for the citizens of the country of Liechtenstein.  This deployment represents the first time that Nok Nok's FIDO platform has been used to deliver an eID.

FUN FACT
As of 2009 Liechtenstein's per capita income was $139,100, the highest of any country in the world.

Learn how FIDO supports EiDAS regulation

Coverage in Mobile ID World

Coverage in The Paypers

Coverage in Biometric Update

Mizuho

“Nok Nok Labs is the world-leader in FIDO-deployments and a powerful innovator in the authentication space. Mizuho Bank is the first Japanese Bank to deploy a FIDO-certified solution, and we are pleased to have worked with Nok Nok Labs to enable it.”

- Michihiko Ejiri, VP, Head of Front Digital Service Division, Innovative IoT Business Unit, Fujitsu Limited.

Mizuho, one of the largest banks in the world, has deployed Nok Nok's passwordless authentication solutions to drive customer growth and satisfaction.  One of the three Japanese "megabanks", Mizuho is one of the largest financial services companies in Japan, with total assets of approximately $1.8 trillion in 2017.

Coverage in Planet Biometrics

Coverage in Mobile ID World

MUFG

"Transactions using mobile devices are rapidly spreading and it is essential to support both usability and security. By combining Hitachi's abundant system development capabilities and know-how in the financial system and security related fields, and Nok Nok's globally deployed and proven FIDO certified products, we achieved this compatibility, which led to this adoption."

- Mr. Nobuo Nagaarashi, General Manager, Financial Information Systems 1st Division, Hitachi, Ltd.

The M in MUFG stands for Mitsubishi, which is a combination of the words mitsu and hishi. Mitsu means three. Hishi means water chestnut, and the word denotes a rhombus or diamond shape.  In partnership with Hitachi, MUFG has enabled passwordless authentication solutions across many of the bank's apps and services.

Coverage in The Paypers

Coverage in IBS Intelligence

Coverage in Finextra

NTT DOCOMO

"DOCOMO is a worldwide innovator in providing its millions of customers with simple and strong authentication backed by a standards-based approach."

- Phillip Dunkelberger, President & CEO of Nok Nok Labs.

As one of Nok Nok's earliest customers, NTT DOCOMO became the first carrier to offer a billing system that is enabled by FIDO, the first to offer a federated Identity system integrated FIDO, and was the first to offer a mobile device that authenticates via the iris biometric modality.

Read the customer case study

Coverage in Find Biometrics

Coverage in Telecompaper

Watch the DOCOMO advertisement for their passwordless authentication solution:

SoftBank

“We can no longer rely on passwords for our financial or other sensitive transactions as they are weak, forgotten and easily hacked. We are very pleased with SoftBank’s decision to choose our standards-based authentication platform for their millions of customers.”

- Phillip Dunkelberger, President & CEO of Nok Nok Labs.

Millions of SoftBank’s mobile subscribers now have the ability to use biometrics for authentication through the mobile application “My SoftBank Plus”. With this implementation, SoftBank’s mobile users access data with the My SoftBank service using biometrics for a frictionless, simple and fast authentication experience.

Coverage in Mobile ID World

Coverage in Planet Biometrics

Coverage in The Paypers

T-Mobile

"Our Forgot Password flows were running at about 65%. After we rolled out FIDO by Nok Nok, our forgot passwords dropped to 7%."

Michael Engan, T-Mobile

Using the Nok Nok S3 Suite, T-Mobile has become a leader in carrier adoption of passwordless authentication. Their solutions have reduced forgotten passwords and dramatically improved customer satisfaction.

Watch Michael Engan from T-Mobile talk about their implementation of Nok Nok's S3 Authentication Suite at Identiverse 2019.