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nok nok
04 Nov
3 Min read

FIDO Authentication And Login Success: A Review

November 4, 2021 Nok Nok News Industry News 0 comments

Rolling out FIDO Authentication comes with many advantages. Not only does it offer customer data protection, but it can also make the user experience more seamless.

At the forefront of the pursuit of reducing password reliance is FIDO Alliance. Its members, including Nok Nok Products, promote the use of multi factor authentication. 

What FIDO Offers

There are many advantages to using FIDO Authentication. Generally, it balances security and usability. It can lower operational costs. It is scalable. At the same time, it is future-proof.

Users can also expect a better experience. No need to think of and memorize passwords. At a single touch of their fingers or a shot of their face, they can sign in. 

The Log In Process

User experience is of utmost importance for companies. It helps increase lead conversion, generate revenue, and promote brand loyalty. That is especially true for businesses and platforms that handle financial transactions.

Passwords can be a pain at the entry point. Users can forget them. Then, they would have to reset the password, which is another step to complete. In some instances, the reset password may not work. Thus, they will have to contact customer support.

The adoption of multi factor authentication offers better sign-in processes. For instance, the implementation of FIDO Authentication can lead to a 6% increase in login success rates across different apps. That is an impressive feat as moving even 1% is difficult. 

Compared to legacy methods or traditional ways of signing in, FIDO Authentication offers a 78% reduction in sign-in times. When using passwords, users can forget the right codes. Passwordless authentication can address that.

The success rate of authentication is at 99.9%, as seen in Intuit’s case. In comparison, using OTP for SMS may result in an 80% to 85% success rate. 

On the security side, FIDO Authentication is not lacking. Using it reduces session times. Thus, decreasing opportunities for potential attacks. 

Nok Nok Products 

In this day and age, identity has become crucial for businesses. Instead of a one-size-fits-all sign-up and sign-in screen, identity authenticators are more relevant. 

Since many consumers are moving to mobile, companies need to find a more convenient way for users to access their services. Having multiple fields to fill in, including usernames and passwords, can cause issues. It is prone to errors and can also be considered as cumbersome.

Multi factor authentication is a great option to build a convenient user experience. It protects accounts and prevents takeovers while ensuring easy access for the account holders.

Read more

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“Transactions using mobile devices are rapidly spreading and it is essential to support both usability and security. By combining Hitachi’s abundant system development capabilities and know-how in the financial system and security related fields, and Nok Nok’s globally deployed and proven FIDO certified products, we achieved this compatibility, which led to this adoption.”

– Mr. Nobuo Nagaarashi, General Manager, Financial Information Systems 1st Division, Hitachi, Ltd.

 

The M in MUFG stands for Mitsubishi, which is a combination of the words mitsu and hishi. Mitsu means three. Hishi means water chestnut, and the word denotes a rhombus or diamond shape.  In partnership with Hitachi, MUFG has enabled passwordless authentication solutions across many of the bank’s apps and services.

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“As an early adopter of FIDO, we’ve seen significant business benefits and are completely on board with continuing to leverage the latest FIDO innovations with our partner, Nok Nok.”

– Rakan Khalid, Group Product Manager, Identity.

 

Intuit has delivered passwordless authentication across mobile applications and devices using Nok Nok’s S3 Suite. The results have reduced customer friction in their Intuit application experience.

Read The Nok Nok Intuit Case Study
Watch the FIDO Alliance Webinar: The Right Mix
Watch Marcio Mello discuss Intuit’s Nok Nok implementation at Identiverse 2019:
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“DOCOMO is a worldwide innovator in providing its millions of customers with simple and strong authentication backed by a standards-based approach.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

 

As one of Nok Nok’s earliest customers, NTT DOCOMO became the first carrier to offer a billing system that is enabled by FIDO, the first to offer a federated Identity system integrated FIDO, and was the first to offer a mobile device that authenticates via the iris biometric modality.

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“Traditionally, one of the biggest challenges of authentication systems has been to balance security with user experience. Due to the FIDO standard, we are confident that both elements work together seamlessly to provide customers with the highest security standards, along with a transparent and agile user experience.”

– Juan Francisco Losa, Global Technology & Information Security Officer.

Nok Nok partnered with banking leader, BBVA to improve the security and user experience of the bank’s mobile banking services through state-of-the-art biometric capabilities.

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“We can no longer rely on passwords for our financial or other sensitive transactions as they are weak, forgotten and easily hacked. We are very pleased with SoftBank’s decision to choose our standards-based authentication platform for their millions of customers.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

 

Millions of SoftBank’s mobile subscribers now have the ability to use biometrics for authentication through the mobile application “My SoftBank Plus”. With this implementation, SoftBank’s mobile users access data with the My SoftBank service using biometrics for a frictionless, simple and fast authentication experience.

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“Aflac is the first Japanese insurance provider to deploy a FIDO-certified solution, and we would like to continue collaborating with Nok Nok Labs to introduce it to banks, insurance industry and other industries.”

– Michihiko Ejiri, VP, Head of Portal Service Division, Service Technology Unit, Fujitsu Limited.

With the Nok Nok S3 Suite, Fujitsu has provided Aflac customers with strong authentication to their mobile claims payment application using any biometrics on their iOS and Android devices. The solution also provides Aflac and their customers with a scalable method to authenticate users that is interoperable with their existing security environments and reduces or eliminates the reliance on usernames and passwords.

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“For our customers, we only use the most secure products on the market that meet their requirements. Nok Nok perfectly aligns within our product portfolio and we are proud of the very trusted partnership.”

– Lukas Praml, CEO of YOUNIQX.

 

YOUNIQX Identity AG, the award-winning subsidiary of the Austrian State Printing House (OeSD) and Nok Nok partnered to deliver a electronic identity system (eID) for the citizens of the country of Liechtenstein.  This deployment represents the first time that Nok Nok’s FIDO platform has been used to deliver an eID.

FUN FACT
As of 2009 Liechtenstein’s per capita income was $139,100, the highest of any country in the world.

Learn How FIDO Supports EIDAS Regulation
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“Nok Nok’s state-of-the-art, standards-based platform will deliver a tremendous user experience,”

– Steve Bell, Chief Technology Officer at Gallagher

When a horse called Joe took too much of a liking to using a car as a scratching post, owner Bill Gallagher Sr. devised a cunning electrical circuit that delivered a shock whenever the horse rocked the vehicle, and in doing so created a company.  Today, with passwordless authentication from Nok Nok, Gallagher is leading the IoT industry with innovative solutions that work in your office and in the outback.

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“Our Forgot Password flows were running at about 65%. After we rolled out FIDO by Nok Nok, our forgot passwords dropped to 7%.”

Michael Engan, T-Mobile

 

Using the Nok Nok S3 Suite, T-Mobile has become a leader in carrier adoption of passwordless authentication. Their solutions have reduced forgotten passwords and dramatically improved customer satisfaction.

Watch Michael Engan from T-Mobile talk about their implementation of Nok Nok’s S3 Authentication Suite at Identiverse 2019.

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