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Home / Press Release / Nok Nok Announces Record Customer Expansion as Industry Adoption of FIDO Passkeys Accelerates

Nok Nok Announces Record Customer Expansion as Industry Adoption of FIDO Passkeys Accelerates

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    31 May 2023
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Press Release S3 Authentication Suite

Next phase of growth powered by regulatory compliance and recent ecosystem partnerships.

Global adoption of passwordless authentication is accelerating due to regulatory compliance, security and user experience requirements, and recent advances from major computing ecosystem participants.

San Jose, CA – May 31, 2023 – Nok Nok, a leader in passwordless authentication for the world’s largest organizations, today announced strong 2022 results following the FIDO (Fast IDentity Online) industry introduction of passkeys, deployments with Fortune 500 companies and key partnerships in the government market that will accelerate the company’s next phase of growth. Nok Nok 2022 annual recurring revenue increased by more than 40% YoY, driven by expansion in customer deployments, and the addition of new vertical markets fueled by global regulations that require phishing-resistant authentication.

Innovative Passkey Support

As an inventor of FIDO specifications, Nok Nok and its S3 product suite have been in sync with advances in FIDO authentication. With the introduction of FIDO passkeys in 2022, Nok Nok announced the:

  • same safety and convenience of using biometrics to access your device as for logging into web services.
  • reduced attack surfaces by eliminating the most commonly stored credential – the password.
  • ability to embed passwordless authentication in enterprise workflows reduces development and support time for customer facing applications.
  • future integration capabilities that will include in-home devices such as Alexa, IoT device services, and physical access to buildings.

“We see new momentum in the FIDO marketplace due to the announcement of Passkeys last year,” offered Miguel Villaumbrales, Global Head of Digital Identity from BBVA. BBVA, a customer of Nok Nok since 2019 with a security-first mindset, has implemented Nok Nok’s FIDO-based biometric authentication in its award winning mobile banking services, including their smart watch applications.

Customer Deployment Spotlight

NTT DOCOMO, INC. has been a customer of Nok Nok since 2015. Under the slogan “Your Security, More Simple,” DOCOMO has improved the authentication user experience for a wide variety of DOCOMO services. In 2020, DOCOMO began offering a passwordless option by providing a password disable setting, and in April 2023, NTT DOCOMO began support for WebAuthn/Passkeys. DOCOMO’s adoption of Nok Nok’s FIDO solution enhanced the authentication user experience, toward DOCOMO’s goal of a “Passwordless World.”

New Partnerships to Address Growing Global Regulatory Compliance

2022 was the year that Nok Nok accelerated product development in order to meet the needs of government and highly regulated industries. Nok Nok announced a partnership with UberEther, a leading provider of identity and access management solutions to the federal government, to provide phishing-resistant authentication in UberEther’s FedRAMP High and DoD Impact Level 5 ready IAM Advantage platform.

Nok Nok also entered into a new partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Recent executive orders and regulations require federal government agencies to leverage phishing-resistant multi-factor authentication (MFA) solutions. Through Carahsoft’s reseller partners, and NASA Solutions for Enterprise-Wide Procurement (SEWP) and National Cooperative Purchasing Alliance (NCPA) contracts, federal government agencies will have access to Nok Nok’s FIDO-enabled and phishing-resistant multi-factor authentication (MFA) solution.

“From when we co-founded the FIDO Alliance in 2012 to where we see adoption today, it is truly rewarding to see industry-leading customers and partners deploying Nok Nok’s FIDO enabled solutions at internet scale to hundreds of millions of global end users,” said Phil Dunkelberger, CEO of Nok Nok. “It has been our best year for deployments, customer expansion and innovation with the shipping of the The Nok Nok™ S3 Authentication Suite Version 9. Recent market interest in our solutions has been driven by the introduction of FIDO-based passkeys, which is creating a global awareness of what interoperable, easy to use passwordless authentication can mean for the consumer experience. All of this momentum points to a more secure, easier to use experience for all users, and reduced complexity for IT and security teams.”

About Nok Nok

Nok Nok is a leader in passwordless customer authentication and delivers the most innovative FIDO (Fast IDentity Online) solutions for the passwordless authentication market today. Nok Nok empowers organizations to significantly improve their user experience and security, and reduce operating expenses, while enabling compliance with the most rigorous privacy and regulatory requirements. The Nok Nok™ S3 Authentication Suite integrates into existing security environments to deliver proven, FIDO-enabled passwordless customer authentication. As a founder of the FIDO Alliance and an innovator of FIDO standards, Nok Nok is an expert in next-level, multi-factor authentication. Nok Nok’s global customers and partners include AFLAC Japan, BBVA, Carahsoft, Fujitsu Limited, Hitachi, Intuit, Mastercard, MUFG Bank, NTT DATA, NTT DOCOMO, Standard Bank, T-Mobile, and Verizon. For more information visit NokNok.com.

Read the official press release.

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“Transactions using mobile devices are rapidly spreading and it is essential to support both usability and security. By combining Hitachi’s abundant system development capabilities and know-how in the financial system and security related fields, and Nok Nok’s globally deployed and proven FIDO certified products, we achieved this compatibility, which led to this adoption.”

– Mr. Nobuo Nagaarashi, General Manager, Financial Information Systems 1st Division, Hitachi, Ltd.

 

The M in MUFG stands for Mitsubishi, which is a combination of the words mitsu and hishi. Mitsu means three. Hishi means water chestnut, and the word denotes a rhombus or diamond shape.  In partnership with Hitachi, MUFG has enabled passwordless authentication solutions across many of the bank’s apps and services.

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intuit

“As an early adopter of FIDO, we’ve seen significant business benefits and are completely on board with continuing to leverage the latest FIDO innovations with our partner, Nok Nok.”

– Rakan Khalid, Group Product Manager, Identity.

 

Intuit has delivered passwordless authentication across mobile applications and devices using Nok Nok’s S3 Suite. The results have reduced customer friction in their Intuit application experience.

Read The Nok Nok Intuit Case Study
Watch the FIDO Alliance Webinar: The Right Mix
Watch Marcio Mello discuss Intuit’s Nok Nok implementation at Identiverse 2019:
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“DOCOMO is a worldwide innovator in providing its millions of customers with simple and strong authentication backed by a standards-based approach.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

 

As one of Nok Nok’s earliest customers, NTT DOCOMO became the first carrier to offer a billing system that is enabled by FIDO, the first to offer a federated Identity system integrated FIDO, and was the first to offer a mobile device that authenticates via the iris biometric modality.

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“Traditionally, one of the biggest challenges of authentication systems has been to balance security with user experience. Due to the FIDO standard, we are confident that both elements work together seamlessly to provide customers with the highest security standards, along with a transparent and agile user experience.”

– Juan Francisco Losa, Global Technology & Information Security Officer.

Nok Nok partnered with banking leader, BBVA to improve the security and user experience of the bank’s mobile banking services through state-of-the-art biometric capabilities.

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“We can no longer rely on passwords for our financial or other sensitive transactions as they are weak, forgotten and easily hacked. We are very pleased with SoftBank’s decision to choose our standards-based authentication platform for their millions of customers.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

 

Millions of SoftBank’s mobile subscribers now have the ability to use biometrics for authentication through the mobile application “My SoftBank Plus”. With this implementation, SoftBank’s mobile users access data with the My SoftBank service using biometrics for a frictionless, simple and fast authentication experience.

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“Aflac is the first Japanese insurance provider to deploy a FIDO-certified solution, and we would like to continue collaborating with Nok Nok Labs to introduce it to banks, insurance industry and other industries.”

– Michihiko Ejiri, VP, Head of Portal Service Division, Service Technology Unit, Fujitsu Limited.

With the Nok Nok S3 Suite, Fujitsu has provided Aflac customers with strong authentication to their mobile claims payment application using any biometrics on their iOS and Android devices. The solution also provides Aflac and their customers with a scalable method to authenticate users that is interoperable with their existing security environments and reduces or eliminates the reliance on usernames and passwords.

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“For our customers, we only use the most secure products on the market that meet their requirements. Nok Nok perfectly aligns within our product portfolio and we are proud of the very trusted partnership.”

– Lukas Praml, CEO of YOUNIQX.

 

YOUNIQX Identity AG, the award-winning subsidiary of the Austrian State Printing House (OeSD) and Nok Nok partnered to deliver a electronic identity system (eID) for the citizens of the country of Liechtenstein.  This deployment represents the first time that Nok Nok’s FIDO platform has been used to deliver an eID.

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As of 2009 Liechtenstein’s per capita income was $139,100, the highest of any country in the world.

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“Nok Nok’s state-of-the-art, standards-based platform will deliver a tremendous user experience,”

– Steve Bell, Chief Technology Officer at Gallagher

When a horse called Joe took too much of a liking to using a car as a scratching post, owner Bill Gallagher Sr. devised a cunning electrical circuit that delivered a shock whenever the horse rocked the vehicle, and in doing so created a company.  Today, with passwordless authentication from Nok Nok, Gallagher is leading the IoT industry with innovative solutions that work in your office and in the outback.

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“Our Forgot Password flows were running at about 65%. After we rolled out FIDO by Nok Nok, our forgot passwords dropped to 7%.”

Michael Engan, T-Mobile

 

Using the Nok Nok S3 Suite, T-Mobile has become a leader in carrier adoption of passwordless authentication. Their solutions have reduced forgotten passwords and dramatically improved customer satisfaction.

Watch Michael Engan from T-Mobile talk about their implementation of Nok Nok’s S3 Authentication Suite at Identiverse 2019.

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