You can’t control what you don’t measure

Smart Analytics

Nok Nok^™ Smart Analytics evaluates essential authentication KPIs, comparing your results to the “Nok Nok Industry Benchmark.” This assessment assists in determining potential required actions while offering detailed insights on suggested areas for improvement. By providing industry benchmarks as a reference, this additional offering highlights the KPIs that require focus and offers suggestions for enhancement, thereby streamlining the successful deployment of your passkey solution.

VP Products Rolf Lindemann discusses Nok Nok’s AI capabilities

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Monitor Your KPIs

How Smart Analytics Works

Nok Nok Smart Analytics measures and reports relevant authentication KPIs including:

Passkey Utilization Rate
Registration Success Rate
Authentication Success Rate
Authentication Time

When users take 20 seconds on average to sign in with passwords, you might be satisfied knowing that historic numbers correspond with higher values. But, when you see 15 seconds for sign-in using passkeys, does that meet internal expectations and KPIs? Passkeys are new, so performance standards are difficult to assess. Nok Nok Smart Analytics provides comparisons to industry benchmarks. These insights make it easy to decide if your KPIs are satisfactory or might need improvement.

Nok Nok Smart Analytics provides fine grained measurements that help determine “what” can be improved. The “what” will be different if your results show users are taking a long time to decide whether they should provide a biometric gesture (UI might need adjustments), compared to a situation where the authentication latency dominates the authentication time (performance improvements).

Nok Nok Smart Analytics provides suggestions for “how” to improve your KPIs. For example, use Nok Nok Quick Authentication if authentication latency is the critical factor to improve sign-in time.

Download Smart Analytics Datasheet

Drive Growth and Efficiency

Benefits of Smart Analytics

Passkeys are a recent development, making it challenging to evaluate performance expectations. Nok Nok Smart Analytics offers comparisons to industry benchmarks, simplifying the process of determining whether your KPIs are meeting expectations or require improvement. With real-time data analysis, enhancement suggestions and intuitive dashboards, you can quickly identify trends and pinpoint areas for improvement. This proactive approach not only saves time but also enables businesses to make informed decisions that drive growth and efficiency. Harnessing the power of advanced analytics, Nok Nok Smart Analytics empowers organizations to meet user expectations and stay ahead in a competitive landscape.

Download Smart Analytics Datasheet

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Add AI/ML-based anomaly detection to the Nok Nok S3 Suite and Nok Nok Authentication Cloud solutions.

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“Transactions using mobile devices are rapidly spreading and it is essential to support both usability and security. By combining Hitachi’s abundant system development capabilities and know-how in the financial system and security related fields, and Nok Nok’s globally deployed and proven FIDO certified products, we achieved this compatibility, which led to this adoption.”

– Mr. Nobuo Nagaarashi, General Manager, Financial Information Systems 1st Division, Hitachi, Ltd.

The M in MUFG stands for Mitsubishi, which is a combination of the words mitsu and hishi. Mitsu means three. Hishi means water chestnut, and the word denotes a rhombus or diamond shape. In partnership with Hitachi, MUFG has enabled passwordless authentication solutions across many of the bank’s apps and services.

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“As an early adopter of FIDO, we’ve seen significant business benefits and are completely on board with continuing to leverage the latest FIDO innovations with our partner, Nok Nok.”

– Rakan Khalid, Group Product Manager, Identity.

Intuit has delivered passwordless authentication across mobile applications and devices using Nok Nok’s S3 Suite. The results have reduced customer friction in their Intuit application experience.

Read The Nok Nok Intuit Case Study

Watch the FIDO Alliance Webinar: The Right Mix

Watch Marcio Mello discuss Intuit’s Nok Nok implementation at Identiverse 2019:

“DOCOMO is a worldwide innovator in providing its millions of customers with simple and strong authentication backed by a standards-based approach.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

As one of Nok Nok’s earliest customers, NTT DOCOMO became the first carrier to offer a billing system that is enabled by FIDO, the first to offer a federated Identity system integrated FIDO, and was the first to offer a mobile device that authenticates via the iris biometric modality.

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“Traditionally, one of the biggest challenges of authentication systems has been to balance security with user experience. Due to the FIDO standard, we are confident that both elements work together seamlessly to provide customers with the highest security standards, along with a transparent and agile user experience.”

– Juan Francisco Losa, Global Technology & Information Security Officer.

Nok Nok partnered with banking leader, BBVA to improve the security and user experience of the bank’s mobile banking services through state-of-the-art biometric capabilities.

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“We can no longer rely on passwords for our financial or other sensitive transactions as they are weak, forgotten and easily hacked. We are very pleased with SoftBank’s decision to choose our standards-based authentication platform for their millions of customers.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

Millions of SoftBank’s mobile subscribers now have the ability to use biometrics for authentication through the mobile application “My SoftBank Plus”. With this implementation, SoftBank’s mobile users access data with the My SoftBank service using biometrics for a frictionless, simple and fast authentication experience.

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“Aflac is the first Japanese insurance provider to deploy a FIDO-certified solution, and we would like to continue collaborating with Nok Nok Labs to introduce it to banks, insurance industry and other industries.”

– Michihiko Ejiri, VP, Head of Portal Service Division, Service Technology Unit, Fujitsu Limited.

With the Nok Nok S3 Suite, Fujitsu has provided Aflac customers with strong authentication to their mobile claims payment application using any biometrics on their iOS and Android devices. The solution also provides Aflac and their customers with a scalable method to authenticate users that is interoperable with their existing security environments and reduces or eliminates the reliance on usernames and passwords.

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“For our customers, we only use the most secure products on the market that meet their requirements. Nok Nok perfectly aligns within our product portfolio and we are proud of the very trusted partnership.”

– Lukas Praml, CEO of YOUNIQX.

YOUNIQX Identity AG, the award-winning subsidiary of the Austrian State Printing House (OeSD) and Nok Nok partnered to deliver a electronic identity system (eID) for the citizens of the country of Liechtenstein. This deployment represents the first time that Nok Nok’s FIDO platform has been used to deliver an eID.

FUN FACT
As of 2009 Liechtenstein’s per capita income was $139,100, the highest of any country in the world.

Learn How FIDO Supports EIDAS Regulation

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“Nok Nok’s state-of-the-art, standards-based platform will deliver a tremendous user experience,”

– Steve Bell, Chief Technology Officer at Gallagher

When a horse called Joe took too much of a liking to using a car as a scratching post, owner Bill Gallagher Sr. devised a cunning electrical circuit that delivered a shock whenever the horse rocked the vehicle, and in doing so created a company. Today, with passwordless authentication from Nok Nok, Gallagher is leading the IoT industry with innovative solutions that work in your office and in the outback.

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“Our Forgot Password flows were running at about 65%. After we rolled out FIDO by Nok Nok, our forgot passwords dropped to 7%.”

Michael Engan, T-Mobile

Using the Nok Nok S3 Suite, T-Mobile has become a leader in carrier adoption of passwordless authentication. Their solutions have reduced forgotten passwords and dramatically improved customer satisfaction.

Watch Michael Engan from T-Mobile talk about their implementation of Nok Nok’s S3 Authentication Suite at Identiverse 2019.

You can’t control what you don’t measure

Smart Analytics

Monitor Your KPIs

How Smart Analytics Works

Drive Growth and Efficiency

Benefits of Smart Analytics

View our next product

Add AI/ML-based anomaly detection to the Nok Nok S3 Suite and Nok Nok Authentication Cloud solutions.

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You can’t control what you don’t measure

Smart Analytics

Monitor Your KPIs

How Smart Analytics Works

Drive Growth and Efficiency

Benefits of Smart Analytics

View our next product

Add AI/ML-based anomaly detection to the Nok Nok S3 Suite and Nok Nok Authentication Cloud solutions.

Contact Us

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