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Nok Nok
19 Sep
3 Min read

Nok Nok: Making Mobile Banking More Secure and Convenient

September 19, 2023 Nok Nok News Mobile Banking 0 comments

The Mobile Banking Revolution Affords Freedom

Mobile banking has become an integral part of modern life – at least once a month consumers use mobile native and web apps to access their banks. It offers convenience and accessibility, enabling users to manage their finances from home and on the go. From checking account balances to transferring funds and paying bills, mobile banking has revolutionized the way we handle our money. Some of the biggest names in banking aspire to make the “Best Mobile Banking Apps” List.

However, with this convenience comes a significant challenge: security. Even with various risk management requirements and procedures in place, mobile banking transactions can be vulnerable to various threats, including phishing attacks, identity theft, and scalable password attacks. Any banking or financial institution needs to be on top of these rules and threats daily.

Just a Few Benefits of Nok Nok’s Passwordless Authentication 

Mobile Banking Without Friction/MFA Fatigue

One of the best ways that banks can keep customers engaged and safe is by reducing user friction. Unlike traditional two-step authentication methods that can be cumbersome, Nok Nok simplifies the process. It requires only a single step by the user, eliminating the need for additional codes or passwords.

This streamlined process not only enhances user convenience but also protects against “MFA Fatigue” attacks, where users become frustrated with the complexity of multi-factor authentication and may opt for less secure methods.

Preventing Phishing!

Banks also need to be on the lookout for phishing attacks – which involves tricking users into revealing their login credentials including passwords and even OTPs through deceptive means. Nok Nok’s authentication uses FIDO credentials which cannot be “phished”. There is no “secret” that can be unintentionally shared with an attacker. Customers’ credentials remain confidential and secure, even when they’re away from home.

In addition to preventing MFA fatigue and phishing attacks, Nok Nok reduces user friction, making the overall mobile banking experience safer and more seamless by employing:

Biometric Authentication

Nok Nok’s solution empowers financial institutions to embrace biometric authentication for their customers. This means that only authorized individuals can access sensitive financial data. Biometric authentication leverages unique physical traits such as fingerprints or facial recognition, making it exceedingly secure and challenging to replicate.

Device Trustworthiness 

Nok Nok’s solution goes further by evaluating the trustworthiness of the user’s mobile device before granting access to sensitive financial information. If a device is compromised or lacks essential security features, access can be promptly denied.

Scalability 

Nok Nok’s authentication platform is purposefully designed to scale seamlessly with the ever-growing demands of mobile banking services. It can efficiently accommodate 10’s of millions of users and devices without compromising the security of financial transactions.

Compliance 

Compliance with regulations is paramount in the world of mobile banking. Nok Nok’s solution aligns perfectly with financial industry regulations, ensuring that banking organizations remain compliant with data security and privacy standards.

Conclusion

As the world continues to embrace mobile banking as a fundamental part of modern life, security remains a top priority. Nok Nok’s innovative authentication methods ensure that banking customers can enjoy the benefits of mobile banking without compromising on safety. So, whether you’re planning to simply check your account balance on a lazy Sunday in the backyard or in the parking lot before a little retail therapy – Nok Nok has your back, keeping your financial data secure and accessible with ease.

Read more

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(650) 433-1300

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“Transactions using mobile devices are rapidly spreading and it is essential to support both usability and security. By combining Hitachi’s abundant system development capabilities and know-how in the financial system and security related fields, and Nok Nok’s globally deployed and proven FIDO certified products, we achieved this compatibility, which led to this adoption.”

– Mr. Nobuo Nagaarashi, General Manager, Financial Information Systems 1st Division, Hitachi, Ltd.

 

The M in MUFG stands for Mitsubishi, which is a combination of the words mitsu and hishi. Mitsu means three. Hishi means water chestnut, and the word denotes a rhombus or diamond shape.  In partnership with Hitachi, MUFG has enabled passwordless authentication solutions across many of the bank’s apps and services.

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“As an early adopter of FIDO, we’ve seen significant business benefits and are completely on board with continuing to leverage the latest FIDO innovations with our partner, Nok Nok.”

– Rakan Khalid, Group Product Manager, Identity.

 

Intuit has delivered passwordless authentication across mobile applications and devices using Nok Nok’s S3 Suite. The results have reduced customer friction in their Intuit application experience.

Read The Nok Nok Intuit Case Study
Watch the FIDO Alliance Webinar: The Right Mix
Watch Marcio Mello discuss Intuit’s Nok Nok implementation at Identiverse 2019:
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“DOCOMO is a worldwide innovator in providing its millions of customers with simple and strong authentication backed by a standards-based approach.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

 

As one of Nok Nok’s earliest customers, NTT DOCOMO became the first carrier to offer a billing system that is enabled by FIDO, the first to offer a federated Identity system integrated FIDO, and was the first to offer a mobile device that authenticates via the iris biometric modality.

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“Traditionally, one of the biggest challenges of authentication systems has been to balance security with user experience. Due to the FIDO standard, we are confident that both elements work together seamlessly to provide customers with the highest security standards, along with a transparent and agile user experience.”

– Juan Francisco Losa, Global Technology & Information Security Officer.

Nok Nok partnered with banking leader, BBVA to improve the security and user experience of the bank’s mobile banking services through state-of-the-art biometric capabilities.

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“We can no longer rely on passwords for our financial or other sensitive transactions as they are weak, forgotten and easily hacked. We are very pleased with SoftBank’s decision to choose our standards-based authentication platform for their millions of customers.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

 

Millions of SoftBank’s mobile subscribers now have the ability to use biometrics for authentication through the mobile application “My SoftBank Plus”. With this implementation, SoftBank’s mobile users access data with the My SoftBank service using biometrics for a frictionless, simple and fast authentication experience.

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“Aflac is the first Japanese insurance provider to deploy a FIDO-certified solution, and we would like to continue collaborating with Nok Nok Labs to introduce it to banks, insurance industry and other industries.”

– Michihiko Ejiri, VP, Head of Portal Service Division, Service Technology Unit, Fujitsu Limited.

With the Nok Nok S3 Suite, Fujitsu has provided Aflac customers with strong authentication to their mobile claims payment application using any biometrics on their iOS and Android devices. The solution also provides Aflac and their customers with a scalable method to authenticate users that is interoperable with their existing security environments and reduces or eliminates the reliance on usernames and passwords.

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“For our customers, we only use the most secure products on the market that meet their requirements. Nok Nok perfectly aligns within our product portfolio and we are proud of the very trusted partnership.”

– Lukas Praml, CEO of YOUNIQX.

 

YOUNIQX Identity AG, the award-winning subsidiary of the Austrian State Printing House (OeSD) and Nok Nok partnered to deliver a electronic identity system (eID) for the citizens of the country of Liechtenstein.  This deployment represents the first time that Nok Nok’s FIDO platform has been used to deliver an eID.

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“Nok Nok’s state-of-the-art, standards-based platform will deliver a tremendous user experience,”

– Steve Bell, Chief Technology Officer at Gallagher

When a horse called Joe took too much of a liking to using a car as a scratching post, owner Bill Gallagher Sr. devised a cunning electrical circuit that delivered a shock whenever the horse rocked the vehicle, and in doing so created a company.  Today, with passwordless authentication from Nok Nok, Gallagher is leading the IoT industry with innovative solutions that work in your office and in the outback.

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“Our Forgot Password flows were running at about 65%. After we rolled out FIDO by Nok Nok, our forgot passwords dropped to 7%.”

Michael Engan, T-Mobile

 

Using the Nok Nok S3 Suite, T-Mobile has become a leader in carrier adoption of passwordless authentication. Their solutions have reduced forgotten passwords and dramatically improved customer satisfaction.

Watch Michael Engan from T-Mobile talk about their implementation of Nok Nok’s S3 Authentication Suite at Identiverse 2019.

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