Privacy Policy

NOK NOK LABS, INC.

PRIVACY POLICY

Last Updated: 01 October 2023

This privacy policy (“Policy”) describes how Nok Nok Labs, Inc. and its related companies (the “Company”) collect, use and share personal information of consumer users of this website, www.noknok.com and/or our mobile software applications (the “Site”), and describes the procedure to remove your Nok Nok Labs account. This Policy also applies to any other websites that post this Policy. This Policy does not apply to other Company websites that contain their own unique privacy policy.

WHAT WE COLLECT

We collect information about you in a range of ways.

Information You Give Us. We collect your name, postal address, email address as well as other information you directly give us on our Site.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log browser language and information about your use of and actions on our Site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

SHARING OF PERSONAL INFORMATION

We may share your personal information as follows:

With your consent. For example, you may permit us share personal information with third parties for their own marketing use. Such use will be subject to the privacy policies of such third party.
In connection with a corporate transaction involving the sale or transfer of all or a part of our business or assets. Such corporate transaction may include a merger, financing, acquisition, or bankruptcy transaction or proceeding.
For legal protection and safety purposes.
In compliance with legal or regulatory requirements.
In response to lawful requests and legal proceedings.
To protect the rights and property of Nok Nok Labs, Inc., our employees, customers, partners, contractors, consultants, and others. This includes enforcing our agreements, policies, and terms of use.
In the event of an emergency. This includes protecting the safety of our employees, contractors, consultants, customers, partners or any other individual.
With those who need it to perform services for us.
We may also share aggregated and/or anonymized data with others for their own uses.
For any other purpose permitted by law.

INFORMATION CHOICES AND CHANGES

Our marketing emails explain how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

We welcome your comments or questions about this privacy policy. You may also contact us at our address:

Nok Nok Labs, Inc.
2890 Zanker Road, Suite 203
San Jose, CA 95134

NOK NOK LABS ACCOUNT REMOVAL PROCEDURE

To remove your account from Nok Nok, please send a request to [email protected] with the subject line: Request to Delete Account and include the following information:

The name of the app to remove your account from
Your user id
Your email address

When we remove your account, we delete personal information such as name and email address. However, we retain access logs for a period of time after your account is deleted. These logs include information such as IP addresses, timestamps, and user agent strings. We
retain access logs for the sole purpose of troubleshooting and maintaining the security of our systems.

The retention period for access logs varies depending on the nature of the log and the applicable legal or regulatory requirements. Retained access logs are deleted as soon as they are no longer needed for their intended purpose. We take your privacy seriously and are committed to providing you with clear and transparent information about our account deletion policy. If you have any questions or concerns, please contact us at [email protected].

CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy at any time. If we make any changes, we will change the Last Updated date above.

Demo

Free Trial

Videos

Support

Please complete this form to view and download this resource.

[mc4wp_form id=”18773″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18790″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18789″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18788″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18787″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18786″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18785″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18784″]

Please complete this form to view and download this resource.

[mc4wp_form id=”18783″]

“Transactions using mobile devices are rapidly spreading and it is essential to support both usability and security. By combining Hitachi’s abundant system development capabilities and know-how in the financial system and security related fields, and Nok Nok’s globally deployed and proven FIDO certified products, we achieved this compatibility, which led to this adoption.”

– Mr. Nobuo Nagaarashi, General Manager, Financial Information Systems 1st Division, Hitachi, Ltd.

The M in MUFG stands for Mitsubishi, which is a combination of the words mitsu and hishi. Mitsu means three. Hishi means water chestnut, and the word denotes a rhombus or diamond shape. In partnership with Hitachi, MUFG has enabled passwordless authentication solutions across many of the bank’s apps and services.

Coverage In The Paypers

Coverage In Finextra

“As an early adopter of FIDO, we’ve seen significant business benefits and are completely on board with continuing to leverage the latest FIDO innovations with our partner, Nok Nok.”

– Rakan Khalid, Group Product Manager, Identity.

Intuit has delivered passwordless authentication across mobile applications and devices using Nok Nok’s S3 Suite. The results have reduced customer friction in their Intuit application experience.

Read The Nok Nok Intuit Case Study

Watch the FIDO Alliance Webinar: The Right Mix

Watch Marcio Mello discuss Intuit’s Nok Nok implementation at Identiverse 2019:

“DOCOMO is a worldwide innovator in providing its millions of customers with simple and strong authentication backed by a standards-based approach.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

As one of Nok Nok’s earliest customers, NTT DOCOMO became the first carrier to offer a billing system that is enabled by FIDO, the first to offer a federated Identity system integrated FIDO, and was the first to offer a mobile device that authenticates via the iris biometric modality.

Coverage In Find Biometrics

Coverage In Telecompaper

“Traditionally, one of the biggest challenges of authentication systems has been to balance security with user experience. Due to the FIDO standard, we are confident that both elements work together seamlessly to provide customers with the highest security standards, along with a transparent and agile user experience.”

– Juan Francisco Losa, Global Technology & Information Security Officer.

Nok Nok partnered with banking leader, BBVA to improve the security and user experience of the bank’s mobile banking services through state-of-the-art biometric capabilities.

Coverage In American Banker

Coverage In Planet Biometrics

“We can no longer rely on passwords for our financial or other sensitive transactions as they are weak, forgotten and easily hacked. We are very pleased with SoftBank’s decision to choose our standards-based authentication platform for their millions of customers.”

– Phillip Dunkelberger, President & CEO of Nok Nok Labs.

Millions of SoftBank’s mobile subscribers now have the ability to use biometrics for authentication through the mobile application “My SoftBank Plus”. With this implementation, SoftBank’s mobile users access data with the My SoftBank service using biometrics for a frictionless, simple and fast authentication experience.

Coverage In Mobile ID World

Coverage In Planet Biometrics

Coverage In The Paypers

“Aflac is the first Japanese insurance provider to deploy a FIDO-certified solution, and we would like to continue collaborating with Nok Nok Labs to introduce it to banks, insurance industry and other industries.”

– Michihiko Ejiri, VP, Head of Portal Service Division, Service Technology Unit, Fujitsu Limited.

With the Nok Nok S3 Suite, Fujitsu has provided Aflac customers with strong authentication to their mobile claims payment application using any biometrics on their iOS and Android devices. The solution also provides Aflac and their customers with a scalable method to authenticate users that is interoperable with their existing security environments and reduces or eliminates the reliance on usernames and passwords.

Coverage In Find Biometrics

Coverage In Find Authority

“For our customers, we only use the most secure products on the market that meet their requirements. Nok Nok perfectly aligns within our product portfolio and we are proud of the very trusted partnership.”

– Lukas Praml, CEO of YOUNIQX.

YOUNIQX Identity AG, the award-winning subsidiary of the Austrian State Printing House (OeSD) and Nok Nok partnered to deliver a electronic identity system (eID) for the citizens of the country of Liechtenstein. This deployment represents the first time that Nok Nok’s FIDO platform has been used to deliver an eID.

FUN FACT
As of 2009 Liechtenstein’s per capita income was $139,100, the highest of any country in the world.

Learn How FIDO Supports EIDAS Regulation

Coverage In Mobile ID World

Coverage In The Paypers

Coverage In Biometric Update

“Nok Nok’s state-of-the-art, standards-based platform will deliver a tremendous user experience,”

– Steve Bell, Chief Technology Officer at Gallagher

When a horse called Joe took too much of a liking to using a car as a scratching post, owner Bill Gallagher Sr. devised a cunning electrical circuit that delivered a shock whenever the horse rocked the vehicle, and in doing so created a company. Today, with passwordless authentication from Nok Nok, Gallagher is leading the IoT industry with innovative solutions that work in your office and in the outback.

Coverage In Biometric Update

Coverage In Mobile ID World

Coverage In Planet Biometrics

“Our Forgot Password flows were running at about 65%. After we rolled out FIDO by Nok Nok, our forgot passwords dropped to 7%.”

Michael Engan, T-Mobile

Using the Nok Nok S3 Suite, T-Mobile has become a leader in carrier adoption of passwordless authentication. Their solutions have reduced forgotten passwords and dramatically improved customer satisfaction.

Watch Michael Engan from T-Mobile talk about their implementation of Nok Nok’s S3 Authentication Suite at Identiverse 2019.

Privacy Policy

WHAT WE COLLECT

USE OF PERSONAL INFORMATION

SHARING OF PERSONAL INFORMATION

INFORMATION CHOICES AND CHANGES

NOK NOK LABS ACCOUNT REMOVAL PROCEDURE

Contact Us

Latest Posts

Navigation

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Privacy Policy

WHAT WE COLLECT

USE OF PERSONAL INFORMATION

SHARING OF PERSONAL INFORMATION

INFORMATION CHOICES AND CHANGES

NOK NOK LABS ACCOUNT REMOVAL PROCEDURE

Contact Us

Contact and Subscribe

Latest Posts

Navigation

Please complete this form to view and download this resource.

Submit to Download Forms

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.

Please complete this form to view and download this resource.